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AI Demo

Answer customer questions instantly — or route when needed.

Customers ask questions via phone, email and chat. This demo shows how an AI agent recognises intent and urgency and decides: answer automatically or human follow-up.

Customer questionIntentUrgencyAI analysisDecisionSelf-service / Human handoff

AI handles what it can. People step in where needed.

Live demo

Example companies are fictional — not existing Aivance clients.

ReMarkt

ReMarkt example — conceptual scenario based on public information. No live connection to ReMarkt.

Simulate a customer question

ReMarkt example questions

Routing analysis

Choose a scenario, enter a customer question and see how the agent routes.

Business value

  • Faster first response to customer questions
  • Less manual sorting and forwarding
  • Urgent cases routed directly to the right team
  • Staff focus on complex questions

What Aivance can build

AI handles what it can. People step in where needed. Aivance builds this tailored to your processes, knowledge base and scheduling.

This is just one example.

The interesting question is not where AI can be added, but where AI and automation could demonstrably reduce time, errors or manual work at ReMarkt.